Terms & Conditions

Terms of Service – Genovia

OVERVIEW

This website is operated by Genovia. Throughout the site, the terms “we”, “us” and “our” refer to Genovia. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms by posting updates or changes on our website. It is your responsibility to check this page periodically for changes.

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction and you have given us your consent to allow any of your minor dependents to use this site.

You must not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach of any of the Terms will result in an immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more reliable or timely sources.

Historical information may be included and is not current. We reserve the right to modify the contents of this site at any time, but have no obligation to update any information.

Please note: Product packaging and design may differ from the images shown on our website, particularly during initial product launches. While we strive to provide accurate visuals, some variations may occur due to ongoing improvements and supplier logistics. These differences do not affect the quality or authenticity of the product.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance.


SECTION 5 – PRODUCTS OR SERVICES

Some products may be exclusively available online. These products may have limited quantities and are subject to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your monitor's display will be accurate.

We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction on a case-by-case basis. We also reserve the right to limit quantities of any products or services.

Descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products or services will meet your expectations.

Please note: Product packaging and design may differ from the images shown on our website, particularly during initial product launches. While we strive to provide accurate visuals, some variations may occur due to ongoing improvements and supplier logistics. These differences do not affect the quality or authenticity of the product.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities per person, per household or per order.

You agree to provide current, complete and accurate purchase and account information and to update your account promptly, including email address and credit card details.


SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor control.

You acknowledge that we provide access “as is” without warranties of any kind. Any use of optional tools is at your own risk.

Future features or tools shall also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

Some content, products and services available via our Service may include third-party materials. We are not responsible for examining or evaluating their content or accuracy.

We are not liable for harm related to purchases or use of goods, services, or content from third-party websites. Please review their policies carefully before engaging in any transaction.


SECTION 9 – USER COMMENTS AND FEEDBACK

If you send creative ideas, suggestions, proposals, or other materials, we may use them without restriction.

We may, but are not obligated to, monitor or remove content we determine to be unlawful, offensive, or otherwise objectionable.

You agree that your comments will not violate any rights of third parties, nor contain unlawful or harmful content. You are solely responsible for your comments.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our [Privacy Policy].


SECTION 11 – ERRORS AND OMISSIONS

Occasionally there may be errors or omissions in product descriptions, pricing, or availability. We reserve the right to correct them and cancel orders if necessary.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:
(a) for unlawful purposes;
(b) to violate regulations;
(c) to infringe upon our intellectual property or others’;
(d) to harass or discriminate;
(e) to submit false information or viruses;
(f) to collect personal info of others;
(g) for spam, phishing, or any obscene purpose.

We reserve the right to terminate your use for violating any prohibited uses.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free service.

All products and services are provided "as is" and "as available" without warranties of any kind.

Genovia shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Service or products.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Genovia and its affiliates from any claim arising out of your breach of these Terms.


SECTION 15 – SEVERABILITY

If any part of these Terms is deemed invalid, the rest will remain in effect.


SECTION 16 – TERMINATION

These Terms are effective unless terminated by either you or us.

You may terminate at any time by notifying us. We may terminate if you fail to comply with any part of the Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and supersede all prior agreements, whether oral or written.


SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of France, with jurisdiction in Paris.