Privacy Policy

Privacy Policy of Genovia

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from genoovia.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Here is a list of cookies we use so you can choose whether to allow them:

    • _session_id: unique session identifier used by Shopify to store session data (referrer, landing page, etc.)

    • _shopify_visit: no data retained, persists for 30 minutes since last visit

    • _shopify_uniq: counts visits per unique customer, expires at midnight local time

    • cart: stores information about your shopping cart for 2 weeks

    • _secure_session_id: unique session identifier

    • storefront_digest: determines if the visitor has access to a password-protected store

  • Log files – Track Site activity and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels – Electronic files that record browsing behavior on the Site.

When you make or attempt to make a purchase, we also collect certain information from you including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We call this information “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the Order Information to:

  • Fulfill orders (including payment processing, shipping, and invoices)

  • Communicate with you

  • Screen for fraud and risk

  • Provide you, in accordance with your preferences, with information or advertising relating to our products or services

We use the Device Information to help us:

  • Identify potential fraud or risks (especially your IP address)

  • Improve and optimize the Site (e.g. through analytics of customer behavior and ad campaign effectiveness)

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us use your data as described:

We may also share your Personal Information to comply with applicable laws and regulations, respond to subpoenas or legal requests, or protect our rights.

BEHAVIOURAL ADVERTISING

We may use your Personal Information to show you targeted ads or marketing communications we believe may interest you.
Learn more about targeted advertising at:
www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted ads here:

Or via the Digital Advertising Alliance:
optout.aboutads.info

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

YOUR RIGHTS (GDPR/UK GDPR)

If you are a European or UK resident, you have the right to access the personal information we hold about you and to request correction, update, or deletion.
To exercise these rights, contact us at: contact@genoovia.com

We process your data to fulfill contracts we might have with you (e.g. if you place an order), or for our legitimate business interests. Your data may be transferred outside Europe, including to Canada and the US.

DATA RETENTION

When you place an order, we keep your Order Information for our records unless and until you ask us to delete it.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this Privacy Policy from time to time to reflect changes in our practices, legal updates, or other operational reasons. The current version is always available on our website.

CONTACT US

For more information, questions, or to file a complaint, contact us at:

contact@genoovia.com
60 rue François 1er, Paris, 75008, France